The course is an instructional guide to assist learners in understanding the impact and interplay of sales operations and analytics. From the conceptual framework of sales operations and analytics to practical considerations, the course provides insight into the subtleties of this vital business function. The course will expose learners to sales process planning, identifying potential risks, negotiation tactics to close sales, and an in-depth exploration of essential selling traits. Learners will become familiar with how customer data analysis can be leveraged to analyze consumer buying patterns and purchasing decisions. Learners will unlock additional insights into the different types of customer data analytics to identify, engage, and retain the right prospects. It will showcase the significant role of customer relationship management in promoting customer loyalty and retention. The course will open up new perspectives, insights, and tools that can be applied across industries to get better results from sales operations and business analytics.
6-9 Hours Learning
Acacia University Professional Development
Acacia University Professional Development (AUPD) is an extension of Arizona, USA-based Acacia University. A pioneer and leader in distance education since 2000, Acacia University is committed to providing accessible, high-quality education to a diverse, global learning community. AUPD, in association with UniAthena, offers short course certifications for working professionals and higher education enthusiasts seeking to enhance their skills and knowledge base. With their technical and vocational focus, these specialized courses aim to empower learners to succeed in a rapidly evolving and highly competitive world.