What Is Business Intelligence?

URVI MALUSARE
Blog
5 MINS READ
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21 January, 2025

Table of Contents(TOC):

  • Introduction
  • Business Intelligence Meaning
  • Advantages Of Business Intelligence
    • Helps Make Data-Driven Decisions
    • Provides Data In Dashboards
    • Increases Organizational Efficiency
    • Better Customer Experience
    • Improved Employee Satisfaction
  • Business Intelligence Courses For Beginners
    • Basics of Business Intelligence
    • Basics of Project Planning in Business Intelligence
    • Basics of Business Intelligence Technologies & Applications
  • Conclusion
  • Bonus Points

Introduction

Every business collects data. But to transform this data into actionable insights, there needs to be a system in place that can be accurate and efficient. For small businesses, owners and leaders can analyze data and get results using basic tools. But the same is not possible for larger businesses.

That is where Business Intelligence comes in.

Business Intelligence Meaning

Business Intelligence is a process that uses various strategies and technologies to help businesses analyze data and transform it into insights. These insights then can be used to make decisions and create strategies that can drive a business to success.

A Business Intelligence course helps you get a better understanding of BI tools and applications to make data-driven decisions for your business. If you want to learn and implement Business Intelligence tools in your organization, we suggest a few of our BI courses later in this article, so read on.

Advantages Of Business Intelligence

  • Helps Make Data-Driven Decisions:

This is one of the most popular reasons why Business Intelligence is valued by many. BI tools and strategies help businesses drive decisions that directly impact the success of their company. For example, in retail, BI tools are used to identify trends and customer preferences. This helps businesses make the correct decisions regarding new inventory and innovations in products.

If you learn business intelligence, you will be able to create strategies that will help you collect and analyze the most relevant data and create reports that will help you get results.

  • Provides Data In Dashboards:

To get a Business Intelligence certification online, you do not need to be a data scientist or data expert. BI tools are simple to use and provide you with information in neat dashboards. You can create your reports easily using the features available even without any technical knowledge of data analytics.

So let’s say you work in Sales, a BI dashboard can help you see your daily, weekly, and monthly sales. You will have a better understanding of the revenue and customer churn.

  • Increases Organizational Efficiency:

Business Intelligence information also makes an organization more efficient by helping leaders and decision-makers get a better understanding of the entire organization’s performance all in one place.

This makes it easier for organizations to set benchmarks and goals for their employees and teams. You can also identify areas of improvement in your organization and start planning the next steps. If you look at it from a leadership perspective, you will have employee data that will help you better understand how your organization is performing and what problem areas need to be addressed.

  • Better Customer Experience:

Customer data collected will help you better understand their needs and expectations from your business. The straightforward way in which you will get access to this information in the Business Intelligence database will help reduce time in answering customer queries and solving their problems.

For example, a sector like banking can track customer activity and transactions and ensure that no fraudulent transactions are occurring. They can also provide personalized services to long-time customers.

  • Improved Employee Satisfaction:

Not just the customer experience but Business Intelligence can also help improve employee satisfaction. BI makes it easier for companies to provide business information to all their employees without worrying about security issues. The BI tool is easy to navigate and all employees can communicate and collaborate using the platform and share data and insights without the risk of a data leak.

The need for having IT professionals as middlemen goes away, which results in an increase in productivity and helps you get faster results.

Business Intelligence Courses for Beginners

Now, if you are looking for Business Intelligence courses, you can find some free learning options on UniAthena.

Here are some ways to learn Business Intelligence for free:

Basics of Business Intelligence

This Basics of Business Intelligence certification course helps you gain a fundamental understanding of BI. To learn to make data-driven decisions for your business.

Here are some topics this course covers:

  • Information Exploitation
  • Applications of Business Intelligence
  • Data Valuation
  • ROI, KPIs, and Architecture

Basics of Project Planning in Business Intelligence

The Basics of Project Planning in Business Intelligence course helps you learn about project planning and implementation of BI. This is especially useful for Project Managers looking to gain new skills and make their job more efficient.

Here are some topics this course covers:

  • Managing and planning a BI project
  • Goal setting
  • Data management
  • Preparing for contingencies

Basics of Business Intelligence Technologies & Applications

If you want to upgrade your skills in Business Intelligence information and learn more about the new trends and technologies then this Basics of Business Intelligence Technologies & Applications course is for you. It will not only help you understand the current trends in the domain but also get a glimpse into the future of BI.

Here are some topics this course covers:

  • Integrated Systems
  • Network Advancements
  • Data Proactivity
  • Data Market Places
  • Machine Learning & Explainable AI

All the Business Intelligence courses mentioned above are free to learn and will help you learn the fundamentals of BI in as little time as 4-6 hours. For those looking for a BI certification, these courses will provide you with a CIQ, UK certificate at the end. So explore them now and start learning!

Conclusion

Business Intelligence (BI) is an essential process for all businesses. If you want your business to make the right decisions and improve customer experience, you need to learn and implement BI in your organization. Explore our free course for Business Intelligence on UniAthena.

Bonus Point:

  • Most companies like Netflix and Spotify use Business Intelligence to analyze user data and enhance customer experience.

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