Making Sense of Textual Data: An Introduction to Quantitative Content Analysis

Making Sense of Textual Data: An Introduction to Quantitative Content Analysis
Mario Brazzoli
Insight article written date
02-05-2023
Insights written date
Blog

Our educational journey, one way or another, eventually leads each student to complete a research project as part of their studies. Research design and methodology can be a daunting subject matter to unpack and master as you design a research project that will leave a mark on the academic landscape.

My personal journey to find the ideal “how”, to address my research ambition, led me to quantitative content analysis. So, what is quantitative content analysis? For what kind of research is it used? And how can your research journey benefit from it?

Quantitative content analysis involves the systematic and objective analysis of large volumes of textual or visual data, with the aim of identifying patterns and trends that can inform research questions. This method has many opportunities for use, ranging from the analysis of social media posts to the evaluation of political speeches. 

Quantitative content analysis has a long history, dating back to the early 20th century. At this time, researchers began using systematic techniques to analyse large volumes of written material. The development of computer technology in the 1950s and 1960s made it easier to analyse large volumes of data, and by the 1970s, quantitative content analysis had become an established research method.

There are two main types of quantitative content analysis: manifest and latent. Manifest content analysis involves counting and categorizing the visible or surface-level content of a text, such as the frequency of specific words, themes, or topics. In contrast, latent content analysis involves interpreting the underlying meaning or messages conveyed by the text, such as the attitudes, values, or emotions implied by the language used.

Quantitative content analysis has many important applications across a wide range of fields. For example marketing research can be used to analyse social media posts to identify trends and patterns in consumer behaviour. In political science, it can be used to evaluate political speeches and identify patterns in political rhetoric. In healthcare, it can be used to analyse patient feedback to identify areas for improvement.

One example of quantitative content analysis is a study by Entman (1993), who analysed the news media coverage of racial issues in the United States. The study used manifest content analysis to measure the frequency and tone of news stories related to race and found that the media tended to focus on crime and violence committed by African Americans, reinforcing negative stereotypes and ignoring the structural inequalities that perpetuate racism.

Another example of quantitative content analysis is a study by Krippendorff (2004), who analysed the political speeches of George W. Bush and Al Gore during the 2000 US presidential campaign. The study used latent content analysis to identify the underlying themes and values expressed by the candidates and found that Bush focused more on patriotism and moral values, while Gore emphasized more on policy issues and social justice.

Quantitative content analysis is a valuable method for future research because it allows researchers to systematically and objectively analyse large amounts of textual data, identify patterns and trends, and test hypotheses. The method can also be combined with other research methods, such as surveys or experiments, to provide a more comprehensive understanding of the phenomenon being studied.

One potential challenge of quantitative content analysis is the reliability and validity of the coding scheme and the inter-coder agreement. To address this issue, researchers can use computer-assisted content analysis software, such as NVivo or Atlas.ti, to increase the accuracy and consistency of the coding process.

In conclusion, quantitative content analysis is a powerful research method that has been used to study various aspects of communication and society. The method offers a systematic and objective way to analyse textual data, identify patterns and trends, and test hypotheses. As future research continues to rely on textual data, quantitative content analysis will remain a valuable tool for researchers in social science and beyond.

Mario Brazzoli
HRBP Lead

Author organization
ING
Author country
Netherlands

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