Postgraduate Certificate in Total Quality Management

Learners wishing to be admitted to the Postgraduate Certificate in Total Quality Management will be able to directly enroll for the program, as there is no pre-requisite for prior certifications. However, if they choose to progress to the MBA program, they should be able to meet the minimum eligibility criteria for the MBA program.

Interested candidates must upload their Identity cards as a means to verify their identity.

Once you register for the course, you will have access to the learning resources of three units of the first chapter. Your access to these learning resources will end after 7 days of registration and you will need to enroll for the program by paying the course fee.

After enrolling in a particular program or receiving the admission letter, we are unable to offer refunds as per our policy. However, prior to enrollment, all learners have the option to utilize the free trial period, which lasts between 3 to 7 days.

The Referral Policy is a UniAthena initiative to make our programs more  affordable to the learners. Learners can  share programs with  friends, family or even peers. If the Invitee enrolls for the suggested program, the next module is made free of charge.

Yes. Students may request a course transfer by submitting an application to the Academic Department. Upon approval, the transfer will be processed. A USD 300 course transfer fee applies for programs such as MBA, Master’s, Bachelor’s, and DBA, while a USD 100 transfer fee applies for transfers between Microcredit courses.

The core resources of the program are video classes and related reading materials. This is an opportunity for learners to clarify their doubts and get a clear understanding of how to work on the assigned project.

Every learner is assigned a personal tutor for each module in his course, the learners can reach out to his/her personal tutor for any academic assistance with his/her learning. Besides, academic assistance, learners are allocated a Learners Experience Executive, who will be there to assist learners with any pastoral support (non-academic). You can reach out to your learners support executive at [email protected]

There are no written exams for this program. Instead, it employs both summative and formative assessment methods, consisting of unit-wise quizzes and assignments. You can find these quizzes and assignments under the 'Project Details' section in the learning portal. Each quiz allows two attempts, with the best score recorded. To unlock the assignment, you must complete the quiz first. Assignments can only be submitted once, and after submission, no further changes are allowed.
 

After you submit the assignment and quiz, the assessor will evaluate and provide feedback, including results (your grade), within 7 days of your submission. If you fail, you will receive detailed feedback explaining the reasons for the failure. You will need to revise your work based on the assessor’s comments and resubmit the assignment within 7 days of receiving your results. There are no additional fees for resubmission.
 

If you do not resubmit the assignment within 60 days, you may request an extension for resubmission by paying an extension fee. If you fail again on your resubmission, you may apply for a retake by paying a retake fee.

The course outlines and learning outcomes are given as downloadable documents on the webpage of the course and also in the assignment brief.

Once you have registered for the Postgraduate Certificate in Total Quality Management, the maximum time allowed to complete the program is 60 days. If you are unable to complete the course within 60 days, you may apply for an extension of 30 days by paying a Course Extension fee of USD 100.

The minimum duration of the course is 21 days though some exceptions may apply.

CIQ certificates are issued within 60 to 90 days of completing the course.

Contact [email protected] for assistance regarding delays.